Privacy Policy
How SAIVEL handles your information when you browse, shop and get in touch.
Last updated: 20 September 2026
Information we collect
When you place an order, we collect your name, email address, phone number, billing and delivery addresses, and the products and delivery option you choose. If you create an account, we also store your account details and order history.
For bKash or Nagad payments, we collect the sender mobile number and transaction ID you provide so we can verify your payment. Please never send us your wallet PIN, password or one-time verification code.
We receive the information you submit through our contact form, email or WhatsApp. If you subscribe using our newsletter form, we collect the email address you enter. Product reviews may display the reviewer name and review publicly.
How we use your information
We use your information to process and verify orders, arrange delivery, provide order updates, respond to questions, manage your account and handle order-related issues. Order and technical information may also be used to investigate misuse and keep the store working.
If you choose to receive marketing emails, you can ask us to stop them by contacting the email address below.
Payments and delivery
Our checkout offers bKash, Nagad and cash on delivery. Mobile wallet transfers take place through your chosen wallet service; its own privacy terms apply to that service. The sender number and transaction ID submitted at checkout are stored with your order for payment verification.
To deliver your purchase, the courier needs relevant details such as your name, phone number, delivery address and delivery instructions. Store staff and service providers supporting the website or order fulfilment may access the information needed for their work.
Cookies and technical information
This website uses cookies to keep track of your shopping cart, maintain your shopping session and support account sign-in. Orders can also contain technical information such as an IP address and browser details.
You can manage or delete cookies through your browser settings. Blocking essential cookies may prevent the cart, checkout or sign-in from working correctly.
As of the date shown above, Meta Pixel and Meta Conversions API are not in use. If advertising measurement tools are introduced, this policy will be updated to explain the information shared, its purpose and the available choices.
How long information is kept
Order and account records currently have no fixed automatic deletion period configured. Contact us to ask about the records we hold or to request deletion.
Some information may need to be retained to handle outstanding orders, payment verification, disputes, security issues or applicable record-keeping obligations. We will explain any limitation when responding to your request.
Your choices and requests
You can review and update available account details through My Account. You can also contact us to request access to, correction of, an export of, or deletion of your personal information.
We may ask for information needed to verify that a request relates to you. Please do not include your wallet PIN, password or unnecessary sensitive documents in a request.
External services and policy changes
If you follow a link to WhatsApp, a social network or another external service, that service handles information under its own privacy policy.
This policy describes the current operation of the SAIVEL store at saivor.top. We will update this page when our data practices change and revise the date at the top.
Questions about your privacy?
Email kingsaidy32@gmail.com for questions or personal data requests.
SAIVEL
Nobinogor, Savar, Dhaka, Bangladesh.